Stop Go error in console log, video doesn't play

[lordlpua]

Hi, I have a problem with Wistia Player. It started the previous week. In the console of the browser I see the stopGo error: StopGo#synchronize timed out ƒ (r){e.suppressPlay()?r():(e._isPlayPending=!0,e._lastPlayType=void 0,e._lastPlaySource=F(),e._lastPlayIssuedAt=Date.now(),e._lastPlayResolvedAt=null,e._lastPlayRejectedAt=null,e.trigger("playpending"…

I think it's a part of this code. This problem affects a lot of our users. Support can't help us. Before we used a popular library React player, but now, I changed it to clear Wistia Player, and the problem exists. This is my issue for React Player cookpete/react-player#1456

[lpommers]

Do you have an example test page we could use for reference? The problem seems fairly isolated to your use case and not a general problem with Wistia players in those browsers.

[lordlpua]

@lpommers Hi, sure, I can provide a test account steps on how you can try to reproduce it, also I can record a video for you. Do you have any email on which I can share it with you? I will try to provide more information for you, really want to solve this problem. Thanks!

[lpommers]

There was recently a fix pushed to the Wistia player that solved a playback stall issue that looked similar console error you posted. It might be worth checking your site again and clearing your local cache just in case.