diff --git a/crm_phonecall/models/crm_lead.py b/crm_phonecall/models/crm_lead.py
index da59612c6a4..f71bfb43e00 100644
--- a/crm_phonecall/models/crm_lead.py
+++ b/crm_phonecall/models/crm_lead.py
@@ -25,8 +25,9 @@ def _compute_phonecall_count(self):
 
     def button_open_phonecall(self):
         self.ensure_one()
-        action = self.env.ref("crm_phonecall.crm_case_categ_phone_incoming0")
-        action_dict = action.read()[0] if action else {}
+        action_dict = self.env["ir.actions.act_window"]._for_xml_id(
+            "crm_phonecall.crm_case_categ_phone_incoming0"
+        )
         action_dict["context"] = safe_eval(action_dict.get("context", "{}"))
         action_dict["context"].update(
             {