Invalid request when playing video from external subscription

[vvlbc-rgb]

---

Addon used

• Amazon VOD (plugin.video.amazon-test)
• Browser Launcher (plugin.program.browser.launcher)

• Addon version:

Account type

• primevideo.com
• amazon.(com/co.uk/de/jp)

System Setup (please provide the following information):

• Hardware: Rpi4
• OS version: LE 12.2.1
• Kodi version number: 21.3

Upload Logs

2025-12-23 13:54:45.919 T:8588     info <general>: [Amazon VOD] network.py:120 getURL: https://www.primevideo.com/detail/0Q0LJ18PW2LJKMJV2ZDRQP4YCN
2025-12-23 13:54:46.901 T:8588     info <general>: [Amazon VOD] logging.py:52 Saved Log with filename “html.log”
2025-12-23 13:54:46.907 T:8588     info <general>: [Amazon VOD] network.py:179 Download Time: 0.9854248999981792
2025-12-23 13:54:47.048 T:8588     info <general>: [Amazon VOD] logging.py:75 Saved JSON data with filename “20251223_135447024254_0.json”
2025-12-23 13:54:47.108 T:8588  warning <general>: [script.module.inputstreamhelper] Widevine update check was made on 2025-12-09 22:31
2025-12-23 13:54:47.114 T:8588     info <general>: [Amazon VOD] network.py:120 postURL: https://atv-ps-eu.primevideo.com/cdp/catalog/GetPlaybackResources?asin=0Q0LJ18PW2LJKMJV2ZDRQP4YCN&deviceTypeID=AOAGZA014O5RE&firmware=1&deviceID=5f4a731a27364a8abc945957470a3ae7&marketplaceID=A2MFUE2XK8ZSSY&format=json&version=2&gascEnabled=true&subtitleFormat=TTMLv2&resourceUsage=ImmediateConsumption&consumptionType=Streaming&deviceDrmOverride=CENC&deviceStreamingTechnologyOverride=DASH&deviceProtocolOverride=Https&deviceBitrateAdaptationsOverride=CVBR%2CCBR&audioTrackId=all&languageFeature=MLFv2&videoMaterialType=Feature&desiredResources=PlaybackUrls,SubtitleUrls,ForcedNarratives,TransitionTimecodes&supportedDRMKeyScheme=DUAL_KEY
2025-12-23 13:54:47.361 T:8588     info <general>: [Amazon VOD] logging.py:52 Saved Log with filename “html-1.log”
2025-12-23 13:54:47.364 T:8588     info <general>: [Amazon VOD] network.py:179 Download Time: 0.24858882899934542
2025-12-23 13:54:47.365 T:8588    error <general>: [Amazon VOD] network.py:30 Cannot complete request. (prs.invalidrequest)
2025-12-23 13:54:47.372 T:8588     info <general>: [Amazon VOD] playback.py:35 Playing Dummy Audio
2025-12-23 13:54:47.396 T:1946     info <general>: VideoPlayer::OpenFile: plugin://plugin.video.amazon-test/?asin=0Q0LJ18PW2LJKMJV2ZDRQP4YCN&mode=PlayVideo&name=Jazz+vs+Nuggets&adult=0&trailer=3&selbitrate=0
2025-12-23 13:54:47.396 T:8613     info <general>: Creating InputStream
2025-12-23 13:54:47.397 T:8613     info <general>: Creating Demuxer
2025-12-23 13:54:47.397 T:8613     info <general>: Opening stream: 0 source: 256
2025-12-23 13:54:47.398 T:8613     info <general>: Finding audio codec for: 65536
2025-12-23 13:54:47.398 T:8613     info <general>: CDVDAudioCodecFFmpeg::Open() Successful opened audio decoder pcm_s16le
2025-12-23 13:54:47.398 T:8613     info <general>: OpenStream: Allowing max Out-Of-Sync Value of 50 ms
2025-12-23 13:54:47.398 T:8613     info <general>: Creating audio thread
2025-12-23 13:54:47.400 T:8613     info <general>: CVideoPlayer::OnExit()
2025-12-23 13:54:47.400 T:8613     info <general>: VideoPlayer: eof, waiting for queues to empty
2025-12-23 13:54:47.400 T:8613     info <general>: Closing stream player 1
2025-12-23 13:54:47.400 T:8613     info <general>: Waiting for audio thread to exit
2025-12-23 13:54:47.400 T:8615     info <general>: running thread: CVideoPlayerAudio::Process()
2025-12-23 13:54:47.400 T:8615     info <general>: thread end: CVideoPlayerAudio::OnExit()
2025-12-23 13:54:47.401 T:8613     info <general>: Closing audio device
2025-12-23 13:54:47.401 T:8613     info <general>: Deleting audio codec
2025-12-23 13:54:47.525 T:2049     info <general>: EMBY.hooks.player: [ onPlay ]
2025-12-23 13:54:47.525 T:1990    error <general>: EXCEPTION: Kodi is not playing any file

<-- https://atv-ps-eu.primevideo.com/cdp/catalog/GetPlaybackResources?asin=0Q0LJ18PW2LJKMJV2ZDRQP4YCN&deviceTypeID=AOAGZA014O5RE&firmware=1&deviceID=5f4a731a27364a8abc945957470a3ae7&marketplaceID=A2MFUE2XK8ZSSY&format=json&version=2&gascEnabled=true&subtitleFormat=TTMLv2&resourceUsage=ImmediateConsumption&consumptionType=Streaming&deviceDrmOverride=CENC&deviceStreamingTechnologyOverride=DASH&deviceProtocolOverride=Https&deviceBitrateAdaptationsOverride=CVBR%2CCBR&audioTrackId=all&languageFeature=MLFv2&videoMaterialType=Feature&desiredResources=PlaybackUrls,SubtitleUrls,ForcedNarratives,TransitionTimecodes&supportedDRMKeyScheme=DUAL_KEY -->{"error":{"errorCode":"PRS.InvalidRequest","message":"Cannot complete request.","type":"PRSInvalidRequestException"}}

Describe the bug

Into kodi, when playing replay or direct tv show from an external subscriptions (ex sports/subscriptions/nba league pass) an invalid request occurs ({"error":{"errorCode":"PRS.InvalidRequest","message":"Cannot complete request.","type":"PRSInvalidRequestException"} returned)
I've purchased this subscription and link it to my amazon prime account. All is ok when playing it from a web browser.

All other videos from prime catalog are OK into kodi.

[Sandmann79]

This seems to only occur during live games. NBA TV and completed games played fine for me.
However, I booked the NBA League Pass directly through Amazon.
I will look into this during the next live event

[vvlbc-rgb]

After new tests, NBA TV works (this is the only stream working fine for me in the NBA League Pass), but live game events and completed games fail with the invalid request error.

[Sandmann79]

I think I've found the bug.

Please test whether the bug has been fixed with commit e30b33b.