[BUG] brev-support@nvidia.com not working #9
Description
Summary of the bug
I tried to report a brev issue to the official email according to: https://brev.nvidia.com/help?product=brev but it looks like it is not working anymore. I used it in the past without no issues. I can see that the email was delivered but I got the following error:
Your message to brev-l3@exchange.nvidia.com couldn't be delivered.
The group brev-l3 only accepts messages from
people in its organization or on its allowed senders
list, and your email address isn't on the list.
...
More Info for Email Admins
Status code: 550 5.7.133
This error occurs when the distribution group, security group, or Microsoft 365 group is
configured to accept messages only from authenticated senders (senders in the same
organization or those added to the group's allowed senders list).
To fix the issue, the recipient's email admin or the group owner must add the sender's
email address to the group's allowed senders list or change the group's delivery
management setting to accept messages from senders inside and outside of the
organization.
Usually this issue can only be fixed by the recipient's email admin or the group owner.
For more information and steps to fix this error, see Fix email delivery issues for error code 5.7.133 in Office 365.
Original Message Details
Created Date:12/5/2025 1:17:11 PM
Sender Address:***
Recipient Address:brev-l3@exchange.nvidia.com
Subject:*** |
Error Details
Error:550 5.7.133
RESOLVER.RST.SenderNotAuthenticatedForGroup;
authentication required; Delivery restriction check failed because
the sender was not authenticated when sending to this group
Message rejected by:IA1PR12MB6603.namprd12.prod.outlook.com
Notification Details
Sent by:IA1PR12MB6603.namprd12.prod.outlook.com
Environment ID
ID: wdj80j903
Steps to reproduce
Expected vs actual behavior
No response
Environment details
No response