A way for users to give feedback and suggestions

[cheryl]

For example, trophy ideas, or ways to improve the website, or report bugs.

• Github: It is not intuitive to require a user to sign up to and navigate through github to report issues. The repo is primarily for people interested in development.

• junethack: This is somewhat intuitive, however it is a fleeting medium and issues reported here are either dealt with in passing or forgotten unless also reported at github. NB: If at the time of reporting the reporting user happens to meet with a developer who is present, capable and willing to solve the issue at that moment, it may be solved at that point, however:

  • this does not happen often (present, capable and willing)
  • this does not take advantage of the whole team's knowledge to provide an answer
  • this is not visible to future developers looking back at previous years' projects unless it was also noted in the log or issues page.

Suggestions

• Add a feedback/contact form on the website itself that would post issues to github
• Allow a bot in #junethack to post issues to github (would require moderation)
• Allow a bot in #junethack to collect suggestions and feedback from users for later perusal by developers willing to register or deal with the issues themselves.

[cheryl]

@stenno suggests a form on the website to provide for users suggesting trophy ideas. The suggestions would then be displayed publicly for users to vote on to be implemented for the next year. He thinks this part would also not be difficult to implement, having a similar functionality to the qdb.

[cheryl]

Further to the first post, any kind of bot posting issues to github would probably not be wise.