New Error: QuantityOnHand is greater than InitialQuantity #74
Description
Another new error that has recently appeared.
"QuantityOnHand is greater than InitialQuantity"
This is a bit of a problem, because there are numerous reasons for the current quantity to become a larger number than InitialQuantity.
For example, a typo.
And of course, we'd want to keep that information proper, right?
One I have right now, the licensee accidentally entered 5 when it should have been 500.
So when we try to update, it's getting rejected.
What is the correct procedure for this common situation?
What process should we take?
It should be noted that while odd, the system did previously accept this situation.
The LCB has stated that the CCRS platform wouldn't be used for enforcing some rules like this -- only for reporting after the fact.
It seems this new code, and the one about total-cost are not consistent with those stated objectives.
Service Desk Reference IN0004835