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In ServiceNow, flows, sub flows, and actions are used to automate workflows and create reusable logic:

  • Flows: Executed when trigger conditions are met or via script. Flows can contain sub flows, but not vice versa.
  • Sub flows: Executed programmatically, either inside of an existing flow or via script. Sub flows do not have trigger conditions and allow direct access to output.
  • Actions: Reusable logic that can be called from any flow.

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Answer selected by DigbijayineeClara07
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