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1 change: 0 additions & 1 deletion _posts/2014-08-28-announcing-dispute-portal.md
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- dispute-portal
---


Handling credit card disputes can be a messy affair, but at Balanced we are making this process as painless as possible for our customers. Starting today, you’ll be able to fight chargebacks directly via the dashboard without having to contact support thanks to our new dispute portal!

![Dispute portal](/img/blogimages/dispute-details-page.png)
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26 changes: 26 additions & 0 deletions _posts/2014-08-29-introducing-masspay.md
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---
layout: post
author: Kyungmin Kim
author_image: /img/authors/kyungmin_kim.png
title: "Introducing MassPay"
image: /img/blogimages/8_29_2014_image_600x424.jpg
cover_image: /img/blogimages/8_29_2014_image_1020x340.jpg
tags:
- balanced
- dashboard
- masspay
---

Paying out to thousands of customers can be a tedius task. With MassPay, you’re now able to import payouts to the dashboard directly from a CSV in order to send out large numbers of credits to your customers and sellers.

![MassPay](/img/blogimages/masspay-instructions.png)

We've gone through multiple iterations based on the feedback from our customers to make the MassPay experience as seamless as possible. Based on the feedback, we have improved the way you handle errors, as well as illustrating how to format a CSV file. One of our beta testers, <a href="http://www.shyp.com/">Shyp</a>, mentioned that it was easy to use and worked well for them.

![Shyp & Coursehorse](/img/blogimages/shyp-coursehorse.png)

MassPay can be used in many different ways. <a href="http://www.shyp.com/">Shyp</a> heavily uses MassPay to pay out to all of their Heros. <a href="https://coursehorse.com/">CourseHorse</a> uses it to pay out to their partner schools. At <a href="http://www.balancedpayments.com/">Balanced</a>, we use it to make reimbursements to our employees.

![MassPay](/img/blogimages/masspay-link.png)

You can try this now by clicking on the “Import payouts” link on your <a href="https://dashboard.balancedpayments.com/">dashboard</a>. Share with us how you are using it and win a t-shirt by tweeting it with <a href="http://twitter.com/share?text=@balanced&&hashtags=masspay" target="_blank">@balanced #masspay</a>!
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